Effective Date: 22/04/2026 Last Updated: 22/04/2026
Thank you for shopping with Readers Bound. We aim to provide high-quality products and a smooth customer experience. Please read our Refund & Return Policy carefully.
1. Returns
We accept returns under the following conditions:
The item must be returned within 7 days of delivery
The item must be unused, undamaged, and in original packaging
Proof of purchase (order ID or receipt) is required
Non-returnable items include:
Used or damaged products (unless defective upon arrival)
Digital products (eBooks, downloadable content)
Items marked as “Non-Returnable”
2. Refunds
Once we receive and inspect your returned item:
Approved refunds will be processed within [5–7 business days]
Refunds will be issued to the original payment method
Shipping charges are non-refundable unless the return is due to our error
3. Replacement Policy
We offer replacements in the following cases:
Damaged or defective items
Incorrect item delivered
You must notify us within 24 hours of delivery with photos and unboxing video as proof.
4. Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect
We recommend using a trackable shipping method
We are not responsible for lost return shipments
5. Order Cancellation
Orders can be cancelled within 4 hours of placing the order
Once shipped, orders cannot be cancelled
6. Late or Missing Refunds
If you haven’t received your refund:
Check your bank account again
Contact your payment provider
If the issue persists, contact us at readersbound@gmail.com
